What Is "Neighborland," the App Exclusively for Residents? An Explanation of Its Features and How to Use It

Social apartments are community-oriented rental buildings featuring well-equipped public spaces such as lounges.

The appeal lies in how residents naturally connect with one another in the spacious lounge and kitchen, adding a little color to their daily lives. You might be greeted with a “Welcome home” when you return from work, or residents might organize events together on their days off.

It’s a new lifestyle where you can enjoy interacting with fellow residents while maintaining your privacy—all based on your own choices.

The “Neighborland” app, designed exclusively for residents, helps make this lifestyle more convenient and provides peace of mind. In this article, we’ll introduce its specific features and how to use it.

What Is the Resident-Exclusive App “Neighborland”?

Neighborland is a resident-exclusive app that can be used from the moment you move into a social apartment until you move out. Its features can be broadly divided into three categories: “Communication,” “Payment,” and “Support.” Let’s take a closer look at each feature, using real-life examples of how they’re used.

① Communication Features

“Interaction” is one of the highlights of living in a social apartment. “Neighborland” not only supports offline interactions but also allows you to enjoy connecting with others online.

Profile

The “Profile” is a feature that all residents are asked to set up. It’s a tool that not only lets you get to know other residents living in the same building but also allows others to get to know you. With features like tagging, you can find people who share your hobbies—or maybe even discover some unexpected things you have in common? Be sure to fill out your profile thoroughly and use it as a starting point for connecting with others.

Furthermore, if you want to broaden your social circle, you can set your profile’s visibility to include people outside your building. Of course, what you include and who can see it is entirely up to you. The system is designed to let you use it in a way that suits you best.

Circles

The “Circles” feature lets you connect with the approximately 3,000 residents of Social Apartment based on shared hobbies and interests. You can search for and join circles centered around hobbies and interests—such as running, reading, or watching movies—right within the app.

Not only can you join existing circles, but you can also start your own. There are over 100 active circles covering topics like board games, saunas, and hiking. You can expand your search for like-minded people to include the approximately 3,000 residents living in other properties.

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Flea Market

A platform where you can easily list unwanted furniture, appliances, and miscellaneous items and connect with people looking to buy them. Since you can hand over items directly within the same building, there are no fees or shipping hassles. Interactions often arise through the circulation of these items.

Notice Board

A feature you can use to share announcements with all residents, such as notices about resident-organized events or reminders about community etiquette.

② Payment Function (SA Pay)

In social apartment living, there are many opportunities to split bills, such as for trips or group meals. “SA Pay” is a system that makes it easy for residents to exchange money with one another. There’s no need to register a credit card or top up your account.Amounts paid via “SA Pay” are settled together with the rent deduction in the month following the payment.

③ Support Features

You can also check all the necessary procedures and announcements related to living in a social apartment in one place on the app.

Various Procedures

You can complete various application procedures—such as guest stay requests, move-out requests, and event requests—right within the app. You can also review important notes regarding each application, giving you peace of mind.

Notifications

You can also view announcements from Global Agents—including notices about facility inspections and upcoming events—right within the app.

Check Contract and Billing Details

You can check your contract details and monthly payment amounts in the app at any time. This is convenient because it saves you the trouble of searching for paper documents when you need them.

Help

Checking the FAQs can resolve many of your everyday questions. The app also lists the phone number for our 24-hour call center, available whenever you need assistance.

"Neighborland" not only provides features to support life in a social apartment but can also be used as a communication tool to connect residents with one another.

You’ll be able to use it once your lease is finalized, so if you’re about to move in, be sure to give the app a try.

Of course, how you use the communication features and who you share content with varies from person to person. We hope this article helps you envision how you’d like to use the app in a way that suits you best.

Click here to watch a video introducing the communication features

(Text: Hayashi)